Automation

Build an Approval Workflow Automation

Intermediate · Save 2-3 hours/week

Overview

Turn a messy approval chain—expense requests, content sign-offs, time off—into an automated flow that routes each request to the right approver, tracks status, and nudges when it stalls. This workflow covers designing the routing and keeping a human decision at each gate.

Best For

  • Operations leaders
  • Managers
  • Team leads
  • Founders

Problem

Approvals get stuck in inboxes. A request goes out, the approver misses it, the requester doesn't know the status, and days pass. Chasing approvals manually and tracking who's approved what is tedious coordination work, and the delays hold up real business.

Solution

An automation can route each request to the right approver, track its status, send reminders when it stalls, and notify the requester on a decision—while keeping the actual approve/reject decision firmly with a human. The automation handles the routing and chasing, not the judgment. You design who approves what and the escalation rules; the flow removes the coordination overhead that causes delays.

Workflow Steps

  1. 1

    Map the approval: what's being approved, who approves it, and any thresholds (e.g. amounts over $X need a second approver).

  2. 2

    Design the routing—which request goes to which approver.

  3. 3

    Build the flow: request submitted -> routed to approver -> decision recorded -> requester notified.

  4. 4

    Add reminders for stalled approvals and an escalation path.

  5. 5

    Keep the approve/reject decision human—the automation routes and tracks, it doesn't decide.

  6. 6

    Test each path (approve, reject, escalate) before rolling out.

Recommended Tools

MakeZapiern8n

Example Prompt

Help me design an approval workflow automation. The routing should be automated but the actual approval decision stays with a human.

What needs approving: [e.g. expenses, content, time off]
Who approves what (including any thresholds):
"""
[e.g. expenses under $500 -> manager; over $500 -> manager then finance]
"""

Design the flow:
1. How a request gets submitted and routed to the right approver
2. How status is tracked and the requester is kept informed
3. Reminders for stalled approvals and an escalation path
4. Confirmation that the approve/reject decision remains a human action
5. Each path to test (approved, rejected, escalated)

Keep humans in control of decisions. Recommend the right tool and flag where it could get stuck.

Resources